Cancellations and Withdrawals
Students who wish to cancel their course or withdraw from the program need to request a Cancellation/Withdrawal form. Cancellation shall occur when the Cancellation/Withdrawal form is sent to Eton University via email email@example.com with a subject line "Office of the Registrar-Cancellation/Withdrawal request". Refunds are processed within 45 (forty-five) days.
1. DISTANCE LEARNING CANCELLATION AND REFUND POLICIES
1.1 Newly Admitted students
Eton University provides distance-learning programs where the instruction is not offered in real time. An applicant who provides a written notice of cancellation prior to the scheduled program start date and before the study materials are received is entitled to a refund of all monies paid, excluding the $140 non-refundable registration fee.
1.2. Current students
If you are paying the course fees in installments and have started the program and submitted the learner agreement, you are not entitled to a refund, as per the legislation on digital content.
If you have paid your course fees in full, and your study materials have been released quarterly, your refund will be calculated based on the number of remaining modules that have not yet been released.
If you have paid your course fees in full, and you have access to all the modules, you are not entitled to a refund, as per the legislation on digital content.
2. CLASSROOM LEARNING CANCELLATION AND REFUND POLICIES
If a student fails to officially cancel the attendance, they will be charged all program fees. There are no refunds for non-attendance.
The price of the blended programs and full academic year programs depends on the package agreed on between a student and the university. The package can include the tuition fee alone, or the tuition fee with housing, transportation, sightseeing or other activities.
Students whose package includes extracurricular activities but who, for any reason, choose not to participate in a program activity, either mandatory or non-mandatory (e.g., field trip, excursion, cultural event) will not be refunded any portion of the program cost.
All cancellations are subject to the Cancellation Policy below:
The $140 application fee is not refundable under any circumstances.
For students who require a UK visa, the $275 administrative fee for visa assistance and Acceptance letter is not refundable under any circumstances.
Canceling the attendance within 45 days (or more) of the official start date:
Refund: 90% of the total package price.
Canceling the course 15-29 days of the official start date:
Refund: 80% of the total package price.
Canceling the course 14-7 days prior to the official course start date:
Refund: 70% of the total package price.
Canceling the course 7 days or less prior to the official course start date:
Refund: 50% of the total package price.
If a student obtained a UK visa through Eton University assistance and Acceptance letter, and then decided not to attend the course, there will be no refunds provided.
2.1. Refunds in case of visa refusal:
If a student is required to cancel their course due to their visa being refused, they must contact Eton University be emailing explaining that the visa application has been refused. If a visa is refused after providing all the correct information, the student must forward a copy of the visa refusal document and a completed Cancellation/Withdrawal form. All monies will be refunded (minus $275 administration fee for visa assistance and Acceptance letter) regardless of when the cancelation has occurred.
Eton University will not refund any course fees in situations where there are less than 14 days prior to course start date and the visa application has been refused due to an error or missed information on the application. It is the responsibility of each student to ensure that all information is correct when a visa is applied for. The Home Office’s decision is final, and Eton University will use all information provided in the refusal letter.
2.2. Refunds in case of withdrawals
If a student decides to withdraw from the course during the ongoing training, they must notify Eton University immediately.
A refunded withdrawal is only applicable to the course fees and may only be granted for exceptional circumstances such as documented medical or hardship situations, provided that the time of the enrollment period has not exceeded 25% of the full course duration. An administrative fee of $140 and 75% of the full tuition fee will be charged for all withdrawals processed. No refunds can be provided for expenses such as the accommodation, and other travel related costs.
If a student obtained a UK visa through Eton University assistance and Acceptance letter, and then withdrew from the course, there will be no refunds provided under any circumstances.
2.3. Course cancellation by Eton University
We reserve the right to change or cancel the course. The very nature of the courses we offer, requires flexibility by all parties. For this reason, the outline itinerary and description must be taken as an indication of what may take place on the course, and not as a contractual obligation.
If the minimum number of bookings required to run a program is not met, and if Eton University should cancel a program for this reason, they will endeavor not to do so less than 14 days prior to the program start date.
In the event of Eton University trainer being unable to attend due to trainer illness or other circumstances beyond their control, the course may be cancelled. Eton University will endeavor to provide an alternative trainer, but this is not always possible. Refunds of any fees paid will be made but no liability shall be taken for travel costs incurred by you.